Support Board
Date/Time: Sun, 11 Jan 2026 08:24:15 +0000
Post From: Emulator data issues, freezing
| [2026-01-09 22:45:02] |
| John - SC Support - Posts: 43903 |
|
What you are doing can be done, but you changed the "Current Selected Service" for that sub-instance, which makes that instance now a completely separate, stand-alone instance, and not an actual sub-instance. A sub-instance depends on the main instance to get its data and trading services. A separate installation does not do this, and is completely independent. If you want to do what you are doing, and want that instance to be an actual sub-instance, then you need to leave the "Current Selected Service" as "DTC - Sub-Instance". Or, you can start the sub-instance by selecting "File >> New Instance". There is relatively new option in there to select the specfic sub-instance you want to start. Once you have figured out how you want to have this setup, then let us know how you are using it and then let us know if you still see the same issue with the data. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |