Support Board
Date/Time: Sat, 10 Jan 2026 06:53:15 +0000
Post From: V2852 : Chart out of sync
| [2026-01-05 17:28:28] |
| Sébastien - Posts: 112 |
|
Hi, I use V2852. Today I spotted a discrepancy between two 5min charts in 2 different instances. I use on both charts the study "Ask Volume Bid Volume Difference Text", and the delta value of each bar don't match up. It seems the charts candle close time is out of sync of 1/10 sec or less. During this 1/10 sec, delta volume is not counted in the same bar, resulting in a delta discrepancy. I manage to spot which one of the two 5min chart is the faulty one that has its timer offset. I deleted all the studies except the "Ask Volume Bid Volume Difference Text". Problem is still there. I created another brand new 5min chart in the same chartbook as the faulty chart, there is still an offset between the two charts. I tried to fix the problem by doing : - "delete all data and download" - changing chart update interval - changing "Use OS timer for chart" ON/OFF. - Restarting SierraChart - changing "Session start time" - Activating/deactivating NTP client. All this made no difference. I attached the faulty chartbook and a screenshot to show you the problem. Could you please check the chartbook and let me know where the problem is ? This faulty chart is part of a chartbook with a dozen other charts. I would like to be sure only this chart is faulty, and that this bug hasn't affected all the other charts of my chartbook. |
 Screenshot 2026-01-05 174546.png / V - Attached On 2026-01-05 17:15:33 UTC - Size: 118.05 KB - 14 views  sync problem.Cht - Attached On 2026-01-05 17:16:12 UTC - Size: 8.08 KB - 9 views |