Support Board
Date/Time: Wed, 07 Jan 2026 20:53:07 +0000
Post From: activating data feed
| [2026-01-02 17:54:46] |
| John - SC Support - Posts: 43836 |
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The exchange that you had active with our Denali Exchange Data Feed in December of 2025, did not automatically renew on January 1, 2026, due to insufficient funds in your account at that time. We see that you tried to activate an exchange since then, but you did not have enough funds in your account to cover the cost of the selected exchange. You can add funds to your account at the following link: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit#MoveToTop You can then activate the exchange(s) for which you want the real-time CME Group data at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |