Support Board
Date/Time: Wed, 31 Dec 2025 10:21:55 +0000
Post From: Delayed data not loading to DOM charts -
| [2025-12-30 23:31:05] |
| User479881 - Posts: 6 |
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Hello John. Thank you for reaching out. I tried click every Reset Scale button I could find - as you suggested in link above - to no avail. 1) First maybe I need to uninstall and re-install Sierra Chart? - But I cannot find a way of uninstalling this application because it does not show up in the Apps to uninstall section of my Windows 11 Settings. 2) I have deleted the DOM charts and reinstalled them again again. - and gone to Edit / Translate Symbols to Current Service - but still no data has been loaded to my DOM charts and neither to their accompanying white trading screen - which is just blank. 3) Do you think this is because I haven't yet connected to a broker? HELP!! Betty Waters |