Support Board
Date/Time: Sat, 14 Feb 2026 05:15:30 +0000
Post From: The Story of Crown Castle (Telecom). The Terrible Experience and the Outstanding Matter
| [2025-12-28 00:44:14] |
| Sierra_Chart Engineering - Posts: 22852 |
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The purpose of this thread is to make this case public, because we have to be prepared, that Crown Castle will take us to court. Extremely frivolous case on the part of Crown Castle. Also this is a small claims case. It is under, 3000 USD. But we will defend our position aggressively. Even if it costs us more than the amount. You can see all of the outages that were averted in June and July by moving to a new circuit provided by Cogent. This new circuit is trouble-free for us. Not a nightmare, with late nights, wondering what is going to happen with the Crown Castle circuit and when the circuit is going to come up and being very worried about our obligations to users. As you can see in the month of June, which they want about 2500 USD for, they had two full days of outage. This is a complete joke. They can tell it to the judge. Believe it or not we paid half of that bill (about 5000 USD). We should have paid absolutely nothing. And a lawyer also told us the same thing. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-12-28 18:50:54
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