Support Board
Date/Time: Sat, 20 Dec 2025 01:36:07 +0000
Post From: DTC Protocol errors
| [2025-12-19 21:59:35] |
| Sierra_Chart Engineering - Posts: 21913 |
|
There is no preferred encoding to use. But there definitely is something wrong with the Logon message you are sending. Either the client version is zero, or the fields are misaligned. The client name can be anything.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |