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Date/Time: Sun, 05 May 2024 12:24:19 +0000



Post From: Connection with CQG

[2014-09-22 16:25:16]
JorisVdb - Posts: 1
Dear,

i get following log while try to logon to the system; all settings are put like requested on the website by my broker. Can you have a look what the cause can be?

CQG Trading FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2014-09-22 18:27:36
socket (0) | Resolved address fixapi.cqgtrader.com to IP 208.48.16.214 | 2014-09-22 18:27:36
socket (2200) | Connected. | 2014-09-22 18:27:36
CQG Trading FIX: Sending the Logon message. | 2014-09-22 18:27:37
CQG Trading | Connected to trading server. | 2014-09-22 18:27:37
CQG Trading | Connecting to market data server. | 2014-09-22 18:27:37
Connecting to websocket server. | 2014-09-22 18:27:37
Socket (0) | Resolved address api.geo.cqg.com to IP 208.48.16.34 | 2014-09-22 18:27:37
CQG Trading FIX - FCM name: Macquarie | 2014-09-22 18:27:37
Socket (2348) | Connected. | 2014-09-22 18:27:37
Socket (2348) | Starting SSL connection. | 2014-09-22 18:27:37
Socket (2348) | SSL connection established. | 2014-09-22 18:27:37
Opening websocket. | 2014-09-22 18:27:37
Sending websocket handshake. | 2014-09-22 18:27:37
Received websocket handshake acknowledgment. | 2014-09-22 18:27:38
TRANSPORT OPEN | 2014-09-22 18:27:38
CQG Trading | Websocket connected. | 2014-09-22 18:27:38
CQG Trading | Sending market data logon message. | 2014-09-22 18:27:38
CQG Trading | Market data logon unsuccessful. Server message: Logon failed: Trader is not enabled to use SierraChart client application. Please contact your FCM. | 2014-09-22 18:27:38 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-09-22 18:27:38
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-09-22 18:27:38
CQG Trading FIX: Sending a Logout message. | 2014-09-22 18:27:38
Socket (2348) | SSL shutdown indicates not able to send 'close notify'. | 2014-09-22 18:27:38
Socket (2348) | SSL has been shut down. | 2014-09-22 18:27:38
Socket (2348) | SSL object has been freed. SSL state is now disconnected. | 2014-09-22 18:27:38
Socket (2348) | Shutdown and closed. | 2014-09-22 18:27:38
CQG Trading | Websocket closed. | 2014-09-22 18:27:38
CQG Trading | Disconnected. | 2014-09-22 18:27:38
CQG Trading FIX: Received a Logout message. Text = NormalLogoutInitiatedByCounterparty | 2014-09-22 18:27:38
socket (2200) | Shutdown and closed. | 2014-09-22 18:27:38
CQG Trading FIX: Logged out and disconnected. | 2014-09-22 18:27:38
CQG Trading FIX: Disconnected. | 2014-09-22 18:27:38


Tnx in advance.

Regards,