Login Page - Create Account

Support Board


Date/Time: Fri, 16 Jan 2026 06:45:02 +0000



Post From: RESOLVED - Emergency Situation: CME Overheating. We Are Powering DOWN Our CME Systems

[2025-11-30 22:56:07]
Sierra_Chart Engineering - Posts: 22390
Order routing is working fine on the new server. Latency is below 1 ms as usual.

But we cannot help but be concerned, if there is any damage to equipment that might show up later due to the high temperatures. Not likely anytime soon though.


We wish, we shut the servers down sooner. We were not monitoring because it was Thanksgiving evening, thinking everything would be fine and quiet. We have no alerts for high temperatures and the systems were still running fine.

Maybe we should add high temperature alerts.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2025-11-30 23:49:23