Support Board
Date/Time: Fri, 16 Jan 2026 06:43:32 +0000
Post From: RESOLVED - Emergency Situation: CME Overheating. We Are Powering DOWN Our CME Systems
| [2025-11-29 20:02:38] |
| Sierra_Chart Engineering - Posts: 22390 |
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This overheating situation really has us concerned. Will it happen again? Why did it happen. The data center has to explain in detail, why this has happened, and why there is a failure of redundancy with cooling. None of this is making any sense. Are they just using watercooled chillers? There should be backup fans to utilize the cool outside air. Even through a heat exchanger process to create isolation between the inside and outside air. What we are very concerned about, is degradation of the electronic components of our servers, which leads to a failure at a future point in time. Anyway, we are going to be diversifying away from this data center which we thought was a more trustworthy data center but apparently not. We will still keep equipment there, but have another location as well. Even though, this is not going to help with the outage that has occurred, at least, we do not want to be burdened, with a damaging situation like this. We will leave that to others. Modern data centers are remarkably technologically complex, and keeping them running safely and efficiently requires continual close monitoring and management. Among the most important various tasks facing data center managers is maintaining the right temperature. Should the temperature and humidity rise to excessive levels inside the data center, condensation can start to form - thereby damaging the machines within. It should go without saying that this can cause massive damage and disruption, and that it therefore has to be avoided at all costs. Fortunately, there are various technologies on hand which can help to keep data center temperatures at the right level.
Who is going to pay for the damage that has occurred. Are we going to be given a new server? We should. Of course, we will pay for our own replacement equipment and get everything replaced that has failed or anything of concern. We do a good job with maintaining our equipment. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-11-29 20:15:32
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