Support Board
Date/Time: Fri, 16 Jan 2026 06:43:32 +0000
Post From: RESOLVED - Emergency Situation: CME Overheating. We Are Powering DOWN Our CME Systems
| [2025-11-28 22:57:17] |
| Sierra_Chart Engineering - Posts: 22390 |
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We are always very concerned, with high temperatures for our servers, and we always run our servers with configurations, where they run at low temperatures. For example, we try to keep our CPUs not running more than 115°F. Often they run lower. This is why we have never experienced a CPU failure. One of our servers in Aurora may very well have suffered a partial hardware failure of the network adapter due to this overheating situation. A network adapter failure due to the high temperatures. We do not know for sure but it is not functioning right. And we have done everything that should have made it work but it does not work. We are going to be decommissioning one of the servers. Not a problem as we have others. But there is going to be some downtime, during this work over the weekend. This work began as of about one hour ago. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-11-28 22:57:30
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