Support Board
Date/Time: Fri, 02 Jan 2026 12:00:44 +0000
Post From: TPO Chart Not Updating / New Session Not Printing
| [2025-11-19 15:52:30] |
| User338995 - Posts: 6 |
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Hello, I am experiencing a persistent issue with the TPO Profile Chart (and any chart that uses the MESZ25 symbol). The problem is: The chart time on TPO charts is incorrect The date displayed at the bottom of the chart is incorrect The TPO profiles are posted under the wrong date and do not match the actual session Even on a brand-new chartbook with a new MESZ25 intraday chart and default TPO settings, the problem remains Other charts (candlestick, footprint) show correct time and date Only TPO and charts referencing the TPO study or its data show incorrect date/time Session times in Chart Settings and in Symbol Settings have already been verified and match CME Equity Index times Full data reload has been performed (Delete and Download Data) The issue persists on both my desktop and laptop installations It appears the MESZ25 symbol may not be using correct internal session settings or is not applying the symbol settings correctly when opening a chart. Could you please check the symbol definition for MESZ25 on my account and advise what else could cause the TPO chart to use incorrect dates and times even when session times are correct and the chartbook is new? Is it possible to do a remote assist? Thank you. Ricardo |
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