Support Board
Date/Time: Sat, 15 Nov 2025 13:01:02 +0000
Post From: No Historical chart or TPO data on new account using Rithmic and Denali
| [2025-11-14 14:23:26] |
| ChrisX - Posts: 7 |
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Can you help please? After week of set up problems with AMP etc I now have a problem in that I am not receiving any prior data for the charts or the TPO charts. (It looks like I do have live data.) This lack of historical data is the same for Market replay. I have historical data (from my demo account) that finishes in June. The chart jumps from June to the current day with no data between in market replay. I have set chart historical data to 60 days and the TPO historical to 210 days. I provide my set up below, can you confirm that my set up is correct and that my trade orders are going through/being charged to Rithmic but I am using Denali live data? I have: 1. Service pack 11. 2. Denali data - Denali/AMP CQG accounts all set up and approved (on the chart header after the symbol (ESZ5.CME) there is [CBV]][M] ) I have read in a support post that ‘M’ indicates that I am using Denali data and not Rithmic. 3. Option 3 ‘CME non-professional top-of-book’: (I don’t need market Depth for DOM or Footprint charts (please advise if I need Depth of Market for VWAP, TPO, Cumulative Delta or for any other reason etc. John from SC support has said that I don’t need ‘Option 4: CME with Market Depth for non-professional Trading accounts’ if I don't need the DOM or Footprint. I am using: 4. ES and NQ charts etc 5. A prop account (Bulenox) with Rithmic. 6. I have set the Data/Trade Service Settings to: Rithmic Paper Trading Chicago Non-Aggregated and inputted my Rithmic Username and password 3 times. 7. I found that ‘Rithmic Paper Trading Europe Non-Aggregated’ did not work (I am in the UK). However Chicago works. 8. I do not understand the difference between Aggregated and Non-Aggregated. Is Chicago-Non-Aggregated correct? Are there likely to be any delays in executing orders? 9. Under Global/Edit I have checked: ‘Translate symbols to current service’. Can you please advise how I can get the historical data for the charts and TPO? (This is a very frustrating process.....AAAAAARG!!) Date Time Of Last Edit: 2025-11-14 14:24:36
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