Support Board
Date/Time: Fri, 14 Nov 2025 01:32:04 +0000
Post From: Live data feed
| [2025-11-13 20:16:01] |
| John - SC Support - Posts: 43003 |
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We need to know what order routing service you are setup to use with your Ironbeam account and the exchanges for which you want real-time data. We can then give you all the necessary information on what you need to do. But, to start with, your Sierra Chart account is in an expired state. You need to add funds and select a package. Follow these instructions to do this: Sierra Chart Purchase and License Information: Instructions Note that in order to get real-time data and to connect to trading services, you need to be on one of our "Integrated" packages. Refer to the information for the packages at the following link: Description of Service Packages and Pricing For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |