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Date/Time: Wed, 01 May 2024 23:17:00 +0000



Post From: Can't connect to SC data feed today

[2014-09-18 08:43:30]
gfs117 - Posts: 24
Hi,

This morning I can't connect to the SC data feed (both CME and Eurex are not working). Yesterday everything worked fine.


HD Request # 3 - Downloading Intraday chart data for ZN-201412-ECBOT to the file ZN-201412-ECBOT.scid. Service: cbot | 2014-09-18 10:40:05
HD Request # 3 - Download start Date-Time: 2014-09-18 10:37:58.0 | 2014-09-18 10:40:05
HD Request # 3 - Using server: scdf1.sierracharts.com port 10149 | 2014-09-18 10:40:05
Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-09-18 10:40:05
The network socket is connected. | 2014-09-18 10:40:05
HD Request # 3 - Sending historical data logon request message. | 2014-09-18 10:40:05
Sierra Chart Server Info - Server Name: SC Real-Time Server. Server Version: . Provider Name: Sierra Chart. | 2014-09-18 10:40:08
Sierra Chart - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2014-09-18 10:40:08
Sierra Chart - Logon error from server : Not authorized. | 2014-09-18 10:40:08
Socket has been shutdown and closed. | 2014-09-18 10:40:08
Sierra Chart: Disconnected from the server. | 2014-09-18 10:40:08
Sierra Chart: Data feed disconnected. Will reconnect. | 2014-09-18 10:40:08
Using username 0 | 2014-09-18 10:40:10
SC Exchange Data: Connecting to the server scdf1.sierracharts.com. Port 443 | 2014-09-18 10:40:10
Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-09-18 10:40:10
The network socket is connected. | 2014-09-18 10:40:10
SC Exchange Data: Connected to server. | 2014-09-18 10:40:10
SC Exchange Data: Sending logon request message. | 2014-09-18 10:40:10
Chart #1 has tagged chart #2 for full recalculation. Chartbook: CB-04-ES.cht | 2014-09-18 10:40:16
Chart #1 has tagged chart #2 for full recalculation. Chartbook: CB-04-ES.cht | 2014-09-18 10:40:16
Chart #1 has tagged chart #2 for full recalculation. Chartbook: CB-04-ES.cht | 2014-09-18 10:40:16
Chart #2 is performing a full recalculation because it has been tagged. Chartbook: CB-04-ES.cht | 2014-09-18 10:40:16
DTC - Server protocol version: 4. Client protocol version: 3. There is a protocol mismatch! | 2014-09-18 10:40:27
Socket has been shutdown and closed. | 2014-09-18 10:40:27
The network socket for historical data has been closed. | 2014-09-18 10:40:27
HD Request # 3 - Error downloading historical Intraday data for ZN-201412-ECBOT. Historical data logon error: Logon rejected due to authorization failure. | 2014-09-18 10:40:27
HD Request # 3 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ZN-201412-ECBOT | 2014-09-18 10:40:27
HD Request # 4 - Downloading Intraday chart data for ZN-201412-ECBOT to the file ZN-201412-ECBOT.scid. Service: cbot | 2014-09-18 10:40:27
HD Request # 4 - Download start Date-Time: 2014-09-18 10:37:58.0 | 2014-09-18 10:40:27
HD Request # 4 - Using server: scdf2.sierracharts.com port 10149 | 2014-09-18 10:40:27
Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-09-18 10:40:27
The network socket is connected. | 2014-09-18 10:40:27
HD Request # 4 - Sending historical data logon request message. | 2014-09-18 10:40:27
Sierra Chart Server Info - Server Name: SC Real-Time Server. Server Version: . Provider Name: Sierra Chart. | 2014-09-18 10:40:37
Sierra Chart - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2014-09-18 10:40:37
Sierra Chart - Logon error from server : Not authorized. | 2014-09-18 10:40:37
Socket has been shutdown and closed. | 2014-09-18 10:40:37
Sierra Chart: Disconnected from the server. | 2014-09-18 10:40:37
Sierra Chart: Data feed disconnected. Will reconnect. | 2014-09-18 10:40:37
Using username 0 | 2014-09-18 10:40:39
SC Exchange Data: Connecting to the server scdf2.sierracharts.com. Port 443 | 2014-09-18 10:40:39
Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-09-18 10:40:39
The network socket is connected. | 2014-09-18 10:40:39
SC Exchange Data: Connected to server. | 2014-09-18 10:40:39
SC Exchange Data: Sending logon request message. | 2014-09-18 10:40:39
HD Request # 4 - Requesting Intraday data. Start Date-Time: 2014-09-18 10:37:58. Record interval: 0 . Symbol: ZNZ4 | 2014-09-18 10:40:48
HD Request # 4 - Decompressing data. | 2014-09-18 10:40:48
HD Request # 4 - Receiving Intraday data for ZN-201412-ECBOT starting at 2014-09-18 10:37:58 | 2014-09-18 10:40:48
HD Request # 4 - Timestamp of first Intraday data file record written: 2014-09-18 10:38:51 | 2014-09-18 10:40:48
Socket has been shutdown and closed. | 2014-09-18 10:40:48
The network socket for historical data has been closed. | 2014-09-18 10:40:48
HD Request # 4 - Received 251 records from 2014-09-18 10:37:58 to 2014-09-18 10:40:24 (2.4 minutes) and wrote 250 records for ZN-201412-ECBOT | 2014-09-18 10:40:48
HD Request # 4 - Intraday download COMPLETE for ZN-201412-ECBOT. Completion time: 21s | 2014-09-18 10:40:48
Real-time Intraday chart data file updates started for ZN-201412-ECBOT | 2014-09-18 10:40:48

HD Request # 5 - Downloading Intraday chart data for YM-201412-ECBOT to the file YM-201412-ECBOT.scid. Service: cbot | 2014-09-18 10:40:48
HD Request # 5 - Download start Date-Time: 2014-09-17 19:15:06.0 | 2014-09-18 10:40:48
HD Request # 5 - Using server: scdf1.sierracharts.com port 10149 | 2014-09-18 10:40:48
Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-09-18 10:40:48
The network socket is connected. | 2014-09-18 10:40:48
HD Request # 5 - Sending historical data logon request message. | 2014-09-18 10:40:48
Sierra Chart Server Info - Server Name: SC Real-Time Server. Server Version: . Provider Name: Sierra Chart. | 2014-09-18 10:41:05
Sierra Chart - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2014-09-18 10:41:05
Sierra Chart - Logon error from server : Not authorized. | 2014-09-18 10:41:05
Socket has been shutdown and closed. | 2014-09-18 10:41:05
Sierra Chart: Disconnected from the server. | 2014-09-18 10:41:05
Sierra Chart: Data feed disconnected. Will reconnect. | 2014-09-18 10:41:05
Using username 0 | 2014-09-18 10:41:07
SC Exchange Data: Connecting to the server scdf1.sierracharts.com. Port 443 | 2014-09-18 10:41:07
Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-09-18 10:41:07
The network socket is connected. | 2014-09-18 10:41:07
SC Exchange Data: Connected to server. | 2014-09-18 10:41:07
SC Exchange Data: Sending logon request message. | 2014-09-18 10:41:07
DTC - Server protocol version: 4. Client protocol version: 3. There is a protocol mismatch! | 2014-09-18 10:41:09
Socket has been shutdown and closed. | 2014-09-18 10:41:09
The network socket for historical data has been closed. | 2014-09-18 10:41:09
HD Request # 5 - Error downloading historical Intraday data for YM-201412-ECBOT. Historical data logon error: Logon rejected due to authorization failure. | 2014-09-18 10:41:09
HD Request # 5 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for YM-201412-ECBOT | 2014-09-18 10:41:09
HD Request # 6 - Downloading Intraday chart data for YM-201412-ECBOT to the file YM-201412-ECBOT.scid. Service: cbot | 2014-09-18 10:41:09
HD Request # 6 - Download start Date-Time: 2014-09-17 19:15:06.0 | 2014-09-18 10:41:09
HD Request # 6 - Using server: scdf2.sierracharts.com port 10149 | 2014-09-18 10:41:09
Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-09-18 10:41:09
The network socket is connected. | 2014-09-18 10:41:09
HD Request # 6 - Sending historical data logon request message. | 2014-09-18 10:41:09
HD Request # 6 - Requesting Intraday data. Start Date-Time: 2014-09-17 19:15:06. Record interval: 0 . Symbol: YMZ4 | 2014-09-18 10:41:30
HD Request # 6 - Decompressing data. | 2014-09-18 10:41:30
HD Request # 6 - Receiving Intraday data for YM-201412-ECBOT starting at 2014-09-17 19:15:06 | 2014-09-18 10:41:30
HD Request # 6 - Timestamp of first Intraday data file record written: 2014-09-17 19:15:11 | 2014-09-18 10:41:30
Socket has been shutdown and closed. | 2014-09-18 10:41:31
The network socket for historical data has been closed. | 2014-09-18 10:41:31
HD Request # 6 - Received 67301 records from 2014-09-17 19:15:06 to 2014-09-18 10:41:26 (15.4 hours) and wrote 67295 records for YM-201412-ECBOT | 2014-09-18 10:41:31
HD Request # 6 - Intraday download COMPLETE for YM-201412-ECBOT. Completion time: 22s | 2014-09-18 10:41:31
Real-time Intraday chart data file updates started for YM-201412-ECBOT | 2014-09-18 10:41:31

HD Request # 7 - Downloading Intraday chart data for ZB-201412-ECBOT to the file ZB-201412-ECBOT.scid. Service: cbot | 2014-09-18 10:41:31
HD Request # 7 - Download start Date-Time: 2014-09-17 19:14:42.0 | 2014-09-18 10:41:31
HD Request # 7 - Using server: scdf1.sierracharts.com port 10149 | 2014-09-18 10:41:31
Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-09-18 10:41:31
The network socket is connected. | 2014-09-18 10:41:31
HD Request # 7 - Sending historical data logon request message. | 2014-09-18 10:41:31
Sierra Chart Server Info - Server Name: SC Real-Time Server. Server Version: . Provider Name: Sierra Chart. | 2014-09-18 10:41:34
Sierra Chart - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2014-09-18 10:41:34
Sierra Chart - Logon error from server : Not authorized. | 2014-09-18 10:41:34
Socket has been shutdown and closed. | 2014-09-18 10:41:34
Sierra Chart: Disconnected from the server. | 2014-09-18 10:41:34
Sierra Chart: Data feed disconnected. Will reconnect. | 2014-09-18 10:41:34
Using username 0 | 2014-09-18 10:41:36
SC Exchange Data: Connecting to the server scdf2.sierracharts.com. Port 443 | 2014-09-18 10:41:36
Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-09-18 10:41:36
The network socket is connected. | 2014-09-18 10:41:36
SC Exchange Data: Connected to server. | 2014-09-18 10:41:36
SC Exchange Data: Sending logon request message. | 2014-09-18 10:41:36