Support Board
Date/Time: Wed, 12 Nov 2025 18:46:04 +0000
Post From: Chart updates not saving
| [2025-10-28 16:18:16] |
| John - SC Support - Posts: 42952 |
|
Please do the following for us: - Select "Windows >> Message Log". - On the Message Log window, select "Edit >> Clear Log". - Close the Message Log window. - Make a change to your chartbook, just one simple thing, like renaming a tab. - Get us an image of your Sierra Chart by selecting "Edit >> Screen Images >> Save Main Window to File". The location of the file is in the Message Log. - Select "File >> Save All". - Get us the information from the Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) - Exit from Sierra Chart. - Start Sierra Chart and open your chartbook that contains the chart you modified. - Let us know if the change you made is there or if it reverted. - If it reverted, then get us an image of your Sierra Chart by selecting "Edit >> Screen Images >> Save Main Window to File". For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |