Login Page - Create Account

Support Board


Date/Time: Wed, 12 Nov 2025 18:46:03 +0000



Post From: Historical data resets with Time frame change

[2025-10-28 07:32:04]
Korey - Posts: 3
I’m trying to manually back test using the replay chart feature. When i download the historical data (MES) it loads normally for the current time frame I’m in i can scroll back to the dates i want no issues.

The issue begins when i either hit play on the replay chart window or change the time frame. (I.e. 1min to 5min). The chart resets all of the historical data deletes it and the chart moves me back to current month with only 10 days loaded.

I have been through both data settings in the global as well as the chart. I have made sure to match the days loaded features, i made sure to not exclude dates, and i’ve even set the time frame dates to be within the load date parameter. Ive changed the intradata storage time unit settings from 1 tick to 1 second to 1 minute.
I’ve changed the continuous contract rollover feature, I’ve triple checked the data feed connection, I’ve used reload and recalculate, delete all data and redownload, I’ve tried starting a new chart book, and new charts (historical and intraday).

I have checked the message log and there are no errors connecting or downloading data. After the reset there are no new logs

No matter what my settings when i change the timeframe or start a replay it automatically reverts back to the current month with only 10 days loaded.