Support Board
Date/Time: Tue, 23 Dec 2025 17:00:53 +0000
Post From: Rithmic connection issue
| [2025-10-27 13:24:30] |
| Sierra_Chart Engineering - Posts: 21950 |
|
We see you are using a EUREX symbol. So apparently EUREX symbols are not supported and that is wrong for Rithmic to be disconnecting over this issue. They should not disconnect due to an invalid symbol. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |