Support Board
Date/Time: Sun, 26 Oct 2025 06:46:50 +0000
Post From: Allow Market Data Requests
| [2025-10-21 19:45:08] |
| John - SC Support - Posts: 42557 |
|
From Google Translate: Hello Sierra Chart Support Team,
I received confirmation of access to a live trading account (AMP / Teton CME Routing) today and activated the Denali Exchange Data Feed for CME/CBOT/NYMEX/COMEX. However, when accessing via my DTC sub-instance (127.0.0.1:11199), I continue to receive MARKET_DEPTH_REJECT/Type 103 with "Market data request not allowed" whenever I send MARKET_DATA_REQUEST or MARKET_DEPTH_REQUEST. Security definitions (Type 507) and LogonResponse work, but the actual market data is not released. Could you please check whether the "Allow Market Data Requests" option or market data release for the sub-instance still needs to be set for my account? Please get us the Message Log from the Sub-Instance where this occurs by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |