Support Board
Date/Time: Sat, 06 Dec 2025 19:46:26 +0000
Post From: load new chartbook
| [2025-10-16 16:02:02] |
| John - SC Support - Posts: 43321 |
|
If this is a chartbook that you received from someone, then most likely the issue is that the symbols are different from what you need. Each service uses a different symbology, and most likely the chartbook was saved for a different service than what you are using. With the chartbook open, select "Edit >> Translate Symbols To Current Service". This will update the symbols to what you need for the service you are connected to. If you are having a problem with opening a new chart for a new chartbook, then please tell us exactly what you are doing and what is occurring. Also tell us one symbol that you are trying to open a chart for. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |