Support Board
Date/Time: Wed, 15 Oct 2025 06:50:14 +0000
Post From: ALWAYS BACK UP CHARTBOOKS WHEN UPDATING / ROLLING BACK - CHARTBOOKS COULD BE DESTROYED
| [2025-10-12 23:44:35] |
| Sierra_Chart Engineering - Posts: 21129 |
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Do not do this!: and step 2 see what happens when rolling back.
Until we resolve the problem. The data is being read severely incorrectly reading a Chartbook from the current version of Sierra Chart in an older version from before the where this issue has begun, leading to reading what would appear to be a corrupt Chartbook. The field values are all wrong. We strongly suspect this issue has to do with the zlib compression library. It might be related to an update we have done of that library. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-10-12 23:45:29
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