Support Board
Date/Time: Wed, 15 Oct 2025 06:48:34 +0000
Post From: ALWAYS BACK UP CHARTBOOKS WHEN UPDATING / ROLLING BACK - CHARTBOOKS COULD BE DESTROYED
| [2025-10-12 20:47:55] |
| User677437 - Posts: 75 |
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@user329455 I did a video recently in the forum titled turned OS timer turned ON recommendation. And what I learned is that you actually want it off. You want it off because when it's ON it freezes the dom with cursor movement. And when it's off, every 5 seconds of cursor movement, you get a .5-1 second glitch in the cursor. I'd rather have the cursor glitch than a dom that freezes on all cursor movement. And then I started to experience an even glitchier cursor movement on working on other chartbooks in a second and third instance and decided to rollback. I even tested it against an instance with 1 chart and 1 dom. And it's only the built out chartbook that has problems like this. I actually rolled back even further to 2669. And I also reinstalled. I was able to recover my ES / NQ massive chartbook that I saved in dropbox. I'm having no problems now. Literally the only problems I face with Sierra is with updating. It's not how they say it is. I ask of them, to get trusted vendors in the chartbook market, discord communities, ACSIL coders, API community and people that trade specific products, oil, equities, bonds, options. " Hey new update, let us know ". It's that easy. I hold you guys to a higher standard. We all like that yall are hard critics on Microsoft and Windows. We like that. But theres' some problems with beta testing. By no means should SC be benchmarking the performance of a simple chartbook with a barebones DOM and 1 minute chart with nothing on it. That is not the reality of what we use. We stick as much in a chartbook as possible because of global cursor crosshair which is so important to ES & NQ trading, and with that comes soo many additional charts. And likewise we don't run a 1000 different symbols across x many chartbooks in x many instances with nothing on them. Yall have to beta test the product that your users - truly use, and that's a highly individual thing, which is why I'm saying you guys need to build a community of people you trust, that actually trade with some heavy chartbooks. I know yall want to have successful roll outs for these new features but it takes some introspection and community of honest people, to ask - do people even want to update ? It can't be a story of, It's not us, it's the user you gotta figure out what isn't working, and for me I did nothing wrong I just choose to update. - And btw every time a person updates, It should be mandatory that Safe Mode should be defaulted to ON, and Open files on startup should be defauted to off every time a person updates, and rollbacks. |