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Date/Time: Thu, 16 Oct 2025 08:17:30 +0000



Post From: MBO Data

[2025-10-02 14:10:23]
User631160 - Posts: 6
Hello, Im having issues with MBO data. I have done everything that was asked to do in the instructions. Is my account currently authorized for CME Market Depth with Market By Order Data?

If not, please either:

Switch my activation from the $13 CME Market Depth to the correct CME with Market Depth + Market By Order Data, or

Provide explicit instructions for me to deactivate the current CME depth and re-activate the MBO version.

I need explicit confirmation because my ACSIL studies depend on GetBidMarketLimitOrdersForPrice() returning per-order rows, and currently it is not functional.

My account (antwill007) has:

Service Package 12 (Integrated Advanced MBO)

Denali Data Feed active

CME Exchange Agreements signed

However, my Sierra Chart “Help → About” window does not show:

"Market By Order Data: Yes"

And my ACSIL studies using sc.GetBidMarketLimitOrdersForPrice() and sc.GetAskMarketLimitOrdersForPrice() return 0 orders at all levels.

Thank you for your assistance.
imageScreenshot 2025-10-01 185442.png / V - Attached On 2025-10-02 14:09:56 UTC - Size: 112.33 KB - 26 views