Support Board
Date/Time: Tue, 21 Oct 2025 07:40:51 +0000
Post From: Problem with Live account Vs Sierra Teton Simulator account - orders are placed as DOUBLE
| [2025-10-01 19:07:33] |
| Meklon - Posts: 252 |
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Hello Support, I have a very unusual situation and hope you could point in the right direction: I have a custom study that does automation trading, and this custom study works 100% correct on my TEST SC Instance (all functionality works 100% correctly). It's been very thoroughly tested for more than several months and no issues identified with a very long track record of success. No intermittent issues of any kind. All testing was done against Sierra Chart Teton Evaluator accounts (NOT the internal SC Sym mode)- works 100% correctly. However, when the same study is deployed in the LIVE trading instance all automation orders which are placed from the study are entered as double (i.e. it places 2 orders instead of 1 every time it triggers an automated order). In order to ensure consistency, I have deployed the same exact chart book and same exact DLL from the TEST instance to a LIVE instance, so this is NOT a new custom setup. However, every order is placed TWICE. I cannot help but to suspect that there may be something in the configuration of a LIVE Sierra Chart instance that causing this. Your advice would be greatly appreciated. Date Time Of Last Edit: 2025-10-01 19:12:20
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