Support Board
Date/Time: Fri, 19 Dec 2025 20:23:42 +0000
Post From: Cannot connect to main feed; deleted all transaction activity, rithmic prop firm
| [2025-09-24 14:32:27] |
| Sierra_Chart Engineering - Posts: 21889 |
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The problem is you are using the New Zealand server: 2025-09-24 19:13:02.172 | Denali Data Feed | Connecting to the server ds40.sierracharts.com. Port 10048
And earlier today, there were Internet connectivity issues to that server. We do plan to set up a new server, in Japan which will be closer to your location.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-09-24 14:32:39
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