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Date/Time: Fri, 31 Oct 2025 06:11:46 +0000



Post From: Cannot connect to main feed; deleted all transaction activity, rithmic prop firm

[2025-09-24 10:47:17]
User588795 - Posts: 12
Hi Sierra, I have lost connection to the main feed, possibly a consequence of deleteing all account trade activity using the "TAL Display Settings" window - I was trying to find a way to delete an unfilled trade to close positions before end of day yesterday. The time and sales doesn't update past the moment I connect.

For context, I'm using a prop firm using a rithmic connection for orders. I think I was looking at the denali main feed these past couple months despite going through an online prop's rithmic interface (please correct me if i'm wrong)

Not sure if you see this a lot, but here's the output from the trade service log, just where it stops. It seems to want to download every single trade activity since May 2025, I'm not sure why (this account started in august)

2025-09-24 18:30:01.538 | Rithmic Direct - DTC | Requesting historical account balances for account TFDRA_508HHJK. Start date-time UTC: 2025-05-23 10:30:01
2025-09-24 18:30:11.498 | Rithmic Direct - DTC | Requesting Trade Positions data.
2025-09-24 18:30:20.796 | TradeActivity files query time: 0.000333 seconds. Entries: 0. BeginDateTimeUTC: 2025-09-24 09:55:10.000. Outstanding queries: 0
2025-09-24 18:30:21.004 | TradeActivity files query time: 0.000324 seconds. Entries: 0. BeginDateTimeUTC: 2025-05-23 10:30:21.000. Outstanding queries: 1
2025-09-24 18:30:21.005 | TradeActivity files query time: 0.000733 seconds. Entries: 0. BeginDateTimeUTC: 2025-09-18 14:20:14.000. Outstanding queries: 0
2025-09-24 18:30:21.145 | TradeActivity files query time: 0.000765 seconds. Entries: 0. BeginDateTimeUTC: 2025-05-23 10:30:21.000. Outstanding queries: 0
2025-09-24 18:32:29.062 | Rithmic Direct - DTC | Requesting trade accounts from server.
2025-09-24 18:32:29.279 | Rithmic Direct - DTC | Requesting Trade Positions data.
2025-09-24 18:32:29.284 | Rithmic Direct - DTC | Performing query for most recent account balances Date-Time for Trade Account: TFDRA_508HHJK.
2025-09-24 18:32:29.284 | Rithmic Direct - DTC | Received 1 accounts from service.
2025-09-24 18:32:29.322 | TradeActivity files query time: 0.037251 seconds. Entries: 0. BeginDateTimeUTC: 00:00:00.000. Outstanding queries: 0
2025-09-24 18:32:29.322 | Rithmic Direct - DTC | Requesting historical account balances for account TFDRA_508HHJK. Start date-time UTC: 2025-05-23 10:32:29
2025-09-24 18:32:39.281 | Rithmic Direct - DTC | Requesting Trade Positions data.
Date Time Of Last Edit: 2025-09-24 10:50:08