Support Board
Date/Time: Sat, 15 Nov 2025 14:17:47 +0000
Post From: Open and unopened positions uneditable
| [2025-09-16 20:55:24] |
| John - SC Support - Posts: 43003 |
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Please get us an image of your chart with the Position and Working Orders showing on the chart. Follow these instructions to get us an image: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) With regards to the Trade Service Log, there was an issue with a few releases where the information is not showing in it. Please update to the latest Pre-Release to fix this. Follow these instructions to update: Software Download: Fast Update If, by some chance, the window stays empty, then select "Global Settings >> Message Categories" and set all the options in there to "Yes". Refer to the following: Message Categories For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |