Support Board
Date/Time: Wed, 05 Nov 2025 14:26:07 +0000
Post From: TPO charts not working after upgrading to pkg 10
| [2025-09-15 14:13:44] |
| Mile0321 - Posts: 1 |
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I upgraded to Service Package 10 on 2025-09-14. My Account Control Panel shows Package 10 is active through 2026, but Sierra Chart Help → About does not display a service package and TPO charts report "not supported on service package." There is no Update/Refresh Account Details button in Global Settings → Data/Trade Service Settings, and my Message Log does not display an input line for /updateaccountdetails. Please force-refresh my account authorization on the server side.
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