Support Board
Date/Time: Mon, 15 Sep 2025 13:44:09 +0000
Post From: Order Allocation>>Available Accounts (List) SC Trade Copier Changing Account
| [2025-09-12 15:51:00] |
| John - SC Support - Posts: 41793 |
|
The account that shows in the top in the "Available Accounts" does not mean anything. That is just the selection for which accounts to add to the list. The only accounts that matter are the ones listed in the "Allocation Accounts" item. Therefore, there is no reason to believe that there is an issue with the setup of the Order Allocation to Trade Accounts. As to what occurred with the trade you reference, you would need to look at your "Trade Activity Log" and see what it shows in terms of those orders. It sounds like one of the accounts may have been rejected for some reason, which would be why you had zero from the one account. As to the double, again, you need to look at the Trade Activity Log and see what it shows for that order for that account. Refer to the following: Trade Activity Log Analysis: Determining the Origin of a New/Modified Order For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |