Support Board
Date/Time: Tue, 16 Sep 2025 12:31:15 +0000
Post From: Problem with receiving real time data
| [2025-09-11 15:34:56] |
| John - SC Support - Posts: 41827 |
|
We see the following in the log: Message from IB: Requested market data is not subscribed. Delayed market data is not enabled. IB Error Code: 10168. Request ID: 2. Symbol: ES-202509-CME
We assume this means that you are not setup to get the data from Interactive Brokers, and since you are not setup to get any data from us, you would not be getting any data. You would need to talk to Interactive Brokers as to why you are not setup to get any data from them. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |