Support Board
Date/Time: Tue, 16 Sep 2025 14:19:00 +0000
Post From: Historical intraday data download skipped
| [2025-09-09 17:46:08] |
| BenFishin' - Posts: 1 |
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I searched the boards before posting. I have done all of the steps listed in other posts regarding this topic in the "Understanding and Accessing data from ... " , "connecting to the live funded account", and updating to 2789 64 bit for my cash account Teton / Denali / edge clear / service pack 12 - i am funded live When i connect to my cash account broker or SC data the data works and live data comes in. However, when change the connection back to Rithmic it does not work ( no live data and the last data is from 9-2-2025 ) and the error shows again " Historical intraday data download skipped " No errors or denied access codes in the message logs. I have spoken with the funded account tech support and they have said it must be an issue with Sierra Chart. I called my broker and they say its not a Sierra Chart issue it is the funded account / rithmic problem. I am using Rithmic for a trail account it has worked in the past and when i use Rtraderpro desktop application I am able to see live data and execute. I understand the policy on support for Rithmic and if that is the only response I understand. I was warned. Thank you. for any guidance or help articles. |