Login Page - Create Account

Support Board


Date/Time: Tue, 16 Sep 2025 14:21:09 +0000



Post From: Connection Errors on a rolling basis

[2025-09-08 18:00:51]
John - SC Support - Posts: 41829
We see a few of the following in your log:
2025-09-08 09:57:27.106 | DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. *

2025-09-08 11:13:55.933 | DTC Client socket (4) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. *

This points to general connectivity issue somewhere between your system and our systems. Refer to the following:
Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing