Support Board
Date/Time: Wed, 03 Sep 2025 18:56:34 +0000
Post From: Updated to Ver. 2788 and Now Missing Data
| [2025-09-02 12:53:43] |
| John - SC Support - Posts: 41607 |
|
We are not seeing any issues with the Market Data columns in release 2789. What exactly is occurring in terms of "keeps trying to connect to data"? What are you seeing regarding this? Also, please get us your Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) You can rollback to a previous version by following either of the instructions at the following link: Software Download: Software Rollback Procedure We are not certain exactly which release you need to resolve the problem you are having. We would recommend version 2780, as that should be far enough back. Although we think 2785 does not have the changes that affected this. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |