Support Board
Date/Time: Sat, 07 Feb 2026 12:55:00 +0000
Post From: Unable to close bracket order
| [2025-08-20 19:05:50] |
| John - SC Support - Posts: 44494 |
|
You are having networking issues as noted by these errors in your log: Error getting address info for www.sierrachart.com. Windows error code 11001: Kjenner ingen slik vert. *
DTC Client socket (1) | Connect event error. Windows error code 10065: Det ble forsøkt en kontaktoperasjon til en vert som ikke kan nås. *
You can try just resetting your DNS (Domain Name Service) by following these instructions: https://www.sierrachart.com/index.php?page=doc/helpdetails1.php#DomainNameServiceIssues But we think this is a bigger issue with your system and we recommend restarting your computer altogether. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |