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Date/Time: Fri, 28 Nov 2025 20:37:38 +0000



Post From: cannot get real time data

[2025-08-04 14:32:13]
John - SC Support - Posts: 43196
The exchanges renew on a calendar month basis. You had insufficient funds in your account on August 1, 2025, to renew the CME Group exchange that you had active at that time.

You can activate the exchange(s) you want for the CME Group at the following link:
https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing