Support Board

Date/Time: Sun, 31 Aug 2025 20:21:17 +0000

Post From: blank message log

[2025-08-01 00:38:00] Link To Thread - Link To Post [Go To First Post]
colin0021 - Posts: 34
Hi Sierra Chart Support, I'm encountering an issue where the Message Log window is completely blank — no messages are displayed at all, not even startup logs. I've attached a screenshot to show what it looks like. I'm running the latest version: Sierra Chart v2475 (64-bit) Data feed is connected and chart data loads normally. The Message Log opens, but it's just a white blank window. I’ve tried restarting Sierra Chart and performing actions (like placing orders, reconnecting data feed), but still nothing appears in the log. So far, I've checked: Logging is enabled in Global Settings → General Settings. The log doesn’t auto-clear on open. There are no error messages or visible crashes. Running Sierra Chart as Administrator doesn't fix it. Can you please advise what might be causing this or how to reset/repair the Message Log system? See picture attached. Thanks in advance,


8UhH7G1U6r.png / V - Attached On 2025-08-01 00:37:18 UTC - Size: 230.85 KB - 35 views