Support Board
Date/Time: Tue, 26 Aug 2025 07:03:51 +0000
Post From: Custom Calculated Symbols
| [2025-07-31 15:40:29] |
| John - SC Support - Posts: 41464 |
|
The first thing, although we do not know that this is definitely an issue, is that you have set the Symbol Setting for "Real-Time Data Client" to "default primary". This should not be changed. Please set this back to the default which is "not set". The next thing is that the information from your log shows that the system is trying to get the data for the symbols. It can take a bit of time for the downloads to get done for all the symbols you are tracking in that custom symbol. So you need to give it time to get that data and then start updating the chart, particularly since you have the symbol option setup to get historical data. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |