Login Page - Create Account

Support Board


Date/Time: Tue, 26 Aug 2025 08:55:56 +0000



Post From: Interactive Brokers orders disappear almost immediately

[2025-07-31 14:48:31]
User688425 - Posts: 7
Hello,
While trying to place trades with IB, the orders disappear almost immediately and never get fill, nor do the attached OCO orders even appear on the chart. I contacted IB (as stated to do in SC support boards, but they say they is no issues on their end.
My message to them (and I included the trades log) was:
Hello,
I use Sierra chart to trade through IBKR's API. Every time I place an order, it disappears immediately, but in the Trade Orders log, the orders still say open but will not fill and disappear from the chart trade window. I attached a screenshot of the trade orders log. Why when a reqOpenOrders call is made through the API, why is there not a response for the order ID? Also, whenever I place orders with attached stops and target prices, the attached orders never appear?

Their response:
The TWS API should be providing order status updates so long as those orders are active. Interactive Brokers would not be familiar with the SierraChart setup on their application, but if you are getting the orders back from the trade log then it should be shown on the application as well. Have you reached out to SierraChart regarding this issue? This seems like there may be an implementation issue on their end as the trade log you provided shows that the API is working as intended.
imageScreenshot 2025-07-31 074523.png / V - Attached On 2025-07-31 14:45:45 UTC - Size: 190.78 KB - 35 views
Attachment Deleted.