Support Board
Date/Time: Tue, 26 Aug 2025 08:51:40 +0000
Post From: Historical Data Error
| [2025-07-28 13:39:18] |
| Sierra_Chart Engineering - Posts: 20734 |
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No, this is not right: Then went to SC platorm and chose SC Data? Is that right?
When i place the order on live trading, it automatically turns into SIM.
If you are using CQG, follow the CQG set up instructions here:CQG Trading Platform Service: Setup Instructions i've been charged $10 extra and I don't know why, besides the $36 that i paid few days ago for my monthly data? why is that, please?
All of your transactions are here:https://www.sierrachart.com/UserControlPanel.php?page=TransactionLog The 10 USD is an Add Credit amount . Your account now has available 10 USD to use for future expenses. The minimum payment is 10 USD. You can see all of the activated services here: https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices There is just an additional 2 USD for the exchange fee. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-07-28 13:40:19
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