Support Board
Date/Time: Tue, 26 Aug 2025 10:20:26 +0000
Post From: Chart disconnect issues
| [2025-07-22 15:53:39] |
| John - SC Support - Posts: 41464 |
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We are not having any problems on our side with regards to the data feed. Most likely it is an issue with your Internet connection. When you have this occur, please tell us the time in relation to your "Global Time Zone" setting in Sierra Chart, and get us your Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |