Support Board
Date/Time: Fri, 28 Nov 2025 22:19:07 +0000
Post From: Credit surplus
| [2025-07-09 14:26:04] |
| John - SC Support - Posts: 43196 |
|
You had a Services Surplus balance of $45.65. We have a $5.00 processing fee for payment refunds, therefore a total of $40.65 has been refunded to your card. -- For anyone else that comes across this post, these requests should be made through the Account Support Tickets at the following link: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |