Support Board
Date/Time: Tue, 11 Aug 2026 08:25:55 +0000
Post From: down load fail...
| [2025-07-02 16:46:50] |
| John - SC Support - Posts: 47509 |
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On June 17, 2025, the automatic billing received a "Payment Declined" notice. When that occurs, we turn off the automatic payments so the system does not continue to try and charge the card. This is why the payment that was necessary for the exchange renewal on July 1, 2025, was not done. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |