Support Board
Date/Time: Fri, 05 Sep 2025 02:46:58 +0000
Post From: Chartbook not compatible – need help converting or something that work
| [2025-06-26 16:10:08] |
| John - SC Support - Posts: 41636 |
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If these are old chartbooks that have not been used in a long time, then follow these instructions to try and recover them: Chartbooks (Workspaces): Opening Older Chartbooks If these are recent chartbooks that are not working all of a sudden, then this would mean that they are corrupted for some reason. In this case, you would need to recover the chartbooks from the backups that we make. Refer to the following: Chartbooks (Workspaces): Accessing a Backup Chartbook File If the chartbooks are corrupted, then the one thing we recommend checking is that you have enough space on your disk where Sierra Chart is installed. A corruption could have occurred due to not enough space on disk, so the file was not fully written out properly. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |