Support Board
Date/Time: Tue, 24 Jun 2025 12:40:24 +0000
Post From: IBKR - Contract Description Specified for Equity Symbol is Ambiguous
| [2025-06-23 16:29:04] |
| John - SC Support - Posts: 40583 |
|
We have no idea why it was working last week and not now. About a year ago, we made a change such that if you want to use the data from our Denali Exchange Data Feed and trade with Interactive Brokers, then you need to specify the "Symbol" as the correct symbol to get the data from us and then use the "Trade and Current Quote Symbol" to specify the symbol that is used for Interactive Brokers. Refer to the following: Chart Settings: Trade and Current Quote Symbol (text box) (Chart >> Chart Settings >> Symbol >> Symbol menu) You will also need to set the option for "Use as Trade Only Symbol" to "Yes". Refer to the following: Chart Settings: Use as Trade Only Symbol (Chart >> Chart Settings >> Symbol >> Symbol menu) For example, to get the data for CRCL from us and trade it with Interactive Brokers, the Symbol will be "CRCL" and the "Trade and Current Quote Symbol" will be "CRCL-STK-SMART-USD". You can setup your Symbol Settings to always add the "Trade and Current Quote Symbol" for a stock symbol. To do this, you will need to edit the symbol settings for "?", "??", "???", etc. (no quotes) and set the "Trade/Quote Symbol" to be "?-STK-SMART-USD", "??-STK-SMART-USD", etc. Refer to the following: Global Symbol Settings: Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |