Support Board
Date/Time: Mon, 07 Jul 2025 10:42:01 +0000
Post From: Spreadsheet Systems for Trading
| [2025-06-20 19:24:45] |
| John - SC Support - Posts: 40745 |
|
It looks to us like your signals are getting lost due to the short timeframe of the chart in relation to the Chart Update Interval. We do not know what your Global Chart Update Interval is set to, but for us it is 500. With it this way, we were having issues with the Buy Entry and sometimes with the Sell Entry, although most of the time the Sell Entry did work. When we set the "Chart Update Interval" to 10 milliseconds, then everything was working as expected. We do not necessarily recommend 10 milliseconds for the Chart Update Interval for this chart, as you have a lot of calculations occurring. You will need to look at what value will work best for your situation. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |