Support Board
Date/Time: Tue, 01 Jul 2025 06:26:40 +0000
Post From: My SL doesn't work
| [2025-06-19 16:42:59] |
| John - SC Support - Posts: 40676 |
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Before we answer the above questions, we first want to point out that you have activated the "Full CME Group (CME, CBOT, COMEX, NYMEX) with Market Depth for Non-Professional Trading Accounts", but you have not yet connected to your live trading account with AMP (you specified that you have an account with AMP in the "Uniform Subscriber Agreement"). As such, your "Verified Until" date is still showing as "000-00-00". This date must be in the future for you to receive the real-time data. Please let us know what order routing service you are setup to use with AMP (it will be one of Teton, CQG, or Rithmic). Once we know this, then we can point you to the proper instructions to connect. Given the above, you are getting the Delayed Streaming Data Currently. Therefore, if you want to use the Trading Evaluator, you would need to select the "Trading Evaluator - Delayed". Let us know if you have an issue with this. With regards to the Attached Order, you need to look in the "Targets" tab on the Trade Window to see how the attached orders are setup, if there are any. Make sure those are correct for what you want. Again, refer to the following: Attached Orders For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |