Support Board
Date/Time: Thu, 03 Jul 2025 20:40:50 +0000
Post From: Still get Denali data if broker is down or can't connect?
| [2025-06-17 19:44:18] |
| John - SC Support - Posts: 40742 |
|
As far as I can see, I only have one option if I can't connect to my broker: change the symbols of every chart in the chartbook by "translate symbols to current service" and choose the "SC Data" Data/Trade service.
This statement is correct, except that you need to change the service first and then change the symbols. And when you select OK to close the Data/Trade Service Settings Window you are prompted to update the symbols then, so you should answer "Yes", in which case you should not need to select "Edit >> Translate Symbols to Current Service". Just to be complete, when you are not able to connect to the defined trading service, the data also stops. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |