Support Board
Date/Time: Thu, 03 Jul 2025 20:40:51 +0000
Post From: SUBINSTANCES - SYMBOL SETTINGS NOT FOUND FOR CURRENT SERVICE
| [2025-06-16 14:17:48] |
| Meklon - Posts: 243 |
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Hello Support, As of market open open last night my sub-instance 2 and sub-instance 3 not getting any live data updates. Meanwhile main instance is working correctly and if I transfer the chart book from any of the sub-instances to the main instance it opens up and loads live data without any issues. I have deleted both instances and recreated them but the problem still remains. However, now I am getting a message "SYMBOL SETTINGS NOT FOUND FOR CURRENT SERVICE" (image attached) in every chart on any chartbook on both sub-instances. The connection on both sub-instances showing live data, the control panel is green. No configuration changes were made to any chartbooks or sub-instances since last week. Please advise. Date Time Of Last Edit: 2025-06-16 14:18:27
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 Symbol_Error.jpg / V - Attached On 2025-06-16 14:17:29 UTC - Size: 115.08 KB - 11 views |