Support Board
Date/Time: Sun, 15 Jun 2025 16:15:59 +0000
Post From: No realtime data in SierraChart
| [2025-06-11 15:57:29] |
| John - SC Support - Posts: 40422 |
|
You do NOT have the "U.S. Equities Consolidated Tape" exchange active with our Denali Exchange Data Feed. Therefore, any data you would be getting would be from Interactive Brokers. Our guess is that you do not have the symbol entered properly to get the data from IB. What is the symbol you are entering? If you want to get the data from our U.S. Equities Consolidated Tape exchange, then you will need to activate the exchange at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeedSTOCKS#Exchanges After you activate the "U.S. Equities Consolidated Tape" exchange, then you will need to enter the main symbol for the chart as the standard ticker symbol (so SPY in this case). Then you need to enter the IB symbol in the "Trade And Current Quote Symbol" field. You will also want to set the option for "Use as Trade Only Symbol" to "Yes". Refer to the following: Chart Settings: Trade and Current Quote Symbol (text box) (Chart >> Chart Settings >> Symbol >> Symbol menu) Chart Settings: Use as Trade Only Symbol (Chart >> Chart Settings >> Symbol >> Symbol menu) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |