Support Board
Date/Time: Sun, 15 Jun 2025 16:24:01 +0000
Post From: Changing from Package 5 to Package 10
| [2025-06-10 17:36:05] |
| John - SC Support - Posts: 40422 |
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The reason why you cannot change your package is that you have the "Evaluation of Pacakge 12" active. Therefore, you do not need to change your package, as you have all the capabilities of Package 12 at the moment, including the ability to get real-time data and connect to trading services. Your account is setup to change to Package 10 for the next renewal. So that will occur on June 29, 2025. If you would like for us to remove the evaluation so you can change to Package 10 immediately, let us know, as we can do this for you. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |