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Date/Time: Sun, 15 Jun 2025 16:39:34 +0000



Post From: Changing from Package 5 to Package 10

[2025-06-10 17:13:56]
User675772 - Posts: 1
Hi There,

I am not able to update to package 10 from package 5 at all. I've tried clicking 'update and renew now', 'Update/set', and under Emergency activation, I have this message: "Your account is a trial account, therefore the Emergency Account Activation feature is not available."

I am not in trial at the moment because I paid a couple of weeks ago for package 5. I am trying to get package 10 to get realtime data. Everything has been setup on the broker side for allowing realtime market data.

Thanks
imageScreenshot 2025-06-10 at 1.11.08 PM.png / V - Attached On 2025-06-10 17:13:43 UTC - Size: 99.22 KB - 33 views